General Terms and Conditions of Sale


General provisions

These conditions are valid exclusively between the BONÈT brand of Luca Manghi, with registered office in Vicolo Cobianchi 9 – 43126 Parma, Tax Code: MNGLCU89D08G337N -P.IVA: 02841950344 hereinafter referred to as “ BONÈT “and any person who makes online purchases on the website hereinafter referred to as” CUSTOMER “. These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the date of entry into force.

These conditions govern purchases made on the website, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, amended by Legislative Decree. n. 21/2014 and by Legislative Decree 70/2003 on electronic commerce.

The user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.


art. 1 – Object of the contract

With these general conditions of sale, BONÈT sells and the CUSTOMER remotely purchases the tangible movable property indicated and offered for sale on the website The contract is concluded exclusively through the internet, by accessing the CUSTOMER at and by making a purchase order according to the procedure provided by the site itself.

The customer undertakes to read these general conditions of sale before proceeding with the confirmation of his order and to accept them by affixing a sign in the indicated box.


art. 2 – Pre-contractual information for the consumer

The CUSTOMER, before the conclusion of the purchase contract, examines the characteristics of the goods which are illustrated in the individual product sheets.

Before the conclusion of the purchase contract and before the validation of the order with “payment obligation”, the CUSTOMER is informed about:

  • total price of goods including taxes, with details of shipping costs and any other costs;
  • payment methods;
  • conditions, terms and procedures for exercising the right of withdrawal (Article 6 of these conditions);
  • information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal.

The CUSTOMER may at any time, and in any case before the conclusion of the contract, take note of the information relating to BONÈT, the geographical address, telephone number, e-mail address, information that is reported, also below:

BONÈT by Luca Manghi
registered office Vicolo Cobianchi 7 – 43126 Parma (PR)
tel. 328-1994797


art. 3 – Conclusion of the contract

To conclude the purchase contract it will be necessary to go to the so-called “cart” page which contains the images of each product and the relative price, the payment methods that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs .

The customer’s contact details and billing and shipping address must also be indicated. The CUSTOMER undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully. The confirmation will in any case exempt BONÈT from any responsibility regarding the data provided by the customer. The CUSTOMER undertakes to promptly inform BONÈT of any variation of their data at any time communicated.

To proceed with sending the order, the reading of the General Conditions of Sale must be confirmed.

The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the button: “Buy now” at the end of the wizard.

The sales contract is considered concluded with the sending by BONÈT to the CUSTOMER of an e-mail confirming the order. The e-mail contains the CUSTOMER data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.

The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly notify BONÈT of any corrections.

BONÈT undertakes to describe and present the items sold on the site in the best possible way. Nonetheless, there may be some small differences between what is represented on the site and the actual product, especially given the artisanal nature of the products and the material used (in particular the graphic of the triangle of fabric) which may vary slightly from product to product. The photographs of the products presented on do not constitute a contractual element, as they are only representative of the model that will be handcrafted.

BONÈT undertakes to deliver the products within the times indicated on the page “Shipping & amp; costs “starting from the sending by BONÈT of the order confirmation e-mail to the CUSTOMER.

art.4 – Product availability

For products indicated as “available”, the availability of the products refers to the actual availability at the time the CUSTOMER places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other CUSTOMERS before confirming the order.

Even after sending the order confirmation e-mail sent by BONÈT, there may be cases of partial or total unavailability of the products. In this case, the order will be automatically corrected with the elimination of the unavailable product and the CUSTOMER will be immediately informed via e-mail. If the CUSTOMER requests the cancellation of the order, by terminating the contract, BONÈT will refund the amount paid within 5 days from the day on which BONÈT became aware of the customer’s decision to terminate the contract.


art.5 – Prices and payment methods

The price of the products, expressed in euros, will be that indicated from time to time on the site, except where there is an obvious error. In the event of an IT, manual, technical, or any other type of error that could lead to a substantial change, not foreseen by BONÈT, of the retail price, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 5 days. from the day of cancellation.

In the event of an error, BONÈT will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for BONÈT to supply what is sold at the lower price incorrectly indicated.

The prices of the site include VAT. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.

Shipping costs are not included in the purchase price, but are indicated on the product page and in the shopping cart at the time of the conclusion of the purchase process before payment is made.

Once the products have been selected, they will be added to the cart, it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.

Payment can be made by: Paypal or Credit Card.


art.6 – Delivery

BONÈT ships products all over the world. Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order within the times indicated on the page “Shipping & amp; costs “based on the shipping area starting from the date of receipt by the CUSTOMER of the order confirmation e-mail sent by BONÈT.


art.7 – Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree. 206/2005 starting from the date of receipt of the products.

In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term starts from the date of receipt of the last product.

The buyer who intends to exercise the right of withdrawal must notify BONÈT by means of an explicit declaration, which can be sent by registered letter with return receipt or by email.

The product must be returned to:

Luca Manghi, Vicolo Cobianchi 7 – 43126 Parma (PR)

The direct costs of returning the products are borne by the CUSTOMER.

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, BONÈT will refund the amount of the products subject to withdrawal within a maximum period of 14 days. As required by art. 56 paragraph 3 of the Legislative Decree 206/2005, amended by Legislative Decree. 21/2014, BONÈT can suspend the refund until the goods are received.

BONÈT will reimburse using the same payment method chosen by the CUSTOMER during the purchase.


art.8 – Data processing

The CUSTOMER’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 Legislative Decree June 30, 2003 (Privacy Policy).

art.9 – Contacts

Any request for information can be sent by e-mail to the following address , by telephone at the following number 328-1994797, or through the appropriate form present on the website


art.10 – Applicable law and competent court

These General Conditions of Sale are subject to Italian law.

Any dispute that does not find an amicable solution will be submitted to the exclusive jurisdiction of the Court of the CUSTOMER’s place of residence or domicile, if located in the territory of the State.

In any case, it is possible to optionally resort to the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale by accessing the following site: .

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These conditions were drawn up on 07/06/2022